Quick Answer: Is Lazada Return Free?

How can I get lazada return label?

Click on ‘DETAILS’ for the item(s) that you wish to print the Return Label for.

Step 3: You will be redirected to the ‘Return Details’ page.


Step 4: Click on ‘PRINT’ to print the Return Label and attach it to your return package..

Can I get my money back from lazada wallet?

Refund for orders paid via Wallet cannot be withdrawn as it will go back to Deposits. You can easily use it for your next purchase by choosing Lazada Wallet as your payment method upon Checkout.

Does lazada pay taxes?

Lazada requires sellers that are eligible to withhold taxes (Withholding Tax Agents) to submit BIR 2307 to evidence that they withheld taxes in behalf of Lazada. Withholding tax agent is any person or entity who is required to deduct and remit the taxes withheld to the government. This form is available in here.

Can I reject lazada delivery?

The courier will have no choice but to return the item back to the seller or warehouse, because you can’t force someone to accept the delivery of an item. Most Lazada sellers have experience handling returned items and it’s not uncommon for customers to refuse the item because they can’t pay for it.

How can I get free shipping in lazada?

Free shipping is a very common offer for online shoppers and Lazada provides you options to customize your free shipping promotions. Go to Seller Center > Promotions > Free Shipping > Create New Promotion > Insert Promotion Name & Budget > Set Configurations.

Is there a shipping fee in lazada?

All transactions on Lazada involve a shipping fee. This can either be paid by the customer, or shouldered by the seller through a free shipping promotion. Shipping Fee (Paid by Customer) is applied as a credit to the Statement of Account.

How long does it take to get refund from lazada?

In case of cancellations, your refund will be processed within 1-2 business days from submission of the online cancellation form. We will update you via email once your refund has been initiated. The total time for the refund to be reflected in your account depends on your refund method and issuing bank.

How do I cancel my lazada return?

Yes, you may cancel your Return Request by clicking on the ‘Cancel’ button in your ‘Return Details’ page. Kindly note that cancellations will no longer be possible once your Return Request has been approved by the Seller and you have confirmed a selection of a drop off courier.

How do I file a dispute in lazada?

How to file shipping fee dispute?Click FORM in the Still need help section:You will be redirected into this page. Make sure that you selected your concern, claim type and claim reason.Make sure to fulfill all the required data.Then click. Is this article helpful for you?

How do I reprint my lazada shipping label?

How to print shipping label?On Seller Center, go to Orders & Reviews > Orders > Pending or Ready to Ship.Select the orders to be processed by clicking the check boxes beside the order numbers.After selecting the orders, click the “Print Shipping Label For Selected Items” from the print option.More items…

Can I transfer money from lazada wallet to bank account?

Click on the Withdraw button. Step 2: Enter your banking details on the ‘Withdraw’ page and tap on ‘Withdraw’ button once done. Step 3: Complete the verification process by: 1.

How can I talk to live agent in lazada?

Contact us.Customer Care Hotline.Dial (02) 7795 8900 to connect with our specialists.My Orders.On the Lazada website or app, go to Account > My Orders.Seller Instant Message (IM)Talk to the seller through the Chat button on the item’s product page.

Can I have 2 lazada accounts?

Therefore, only one Lazada Wallet Account can be activated per user. …

Does lazada refund shipping fee?

The shipping fee is refunded depending on the reason for the return or cancellation. In the following cases the shipping fee will be refunded: Seller cancels the order.

Is there free shipping in lazada?

Lazada offers free shipping nationwide on orders over PHP 1000. For orders below PHP 1000, a shipping fee will be applied: In Metro areas – PHP 55. In Non-Metro areas – PHP 99.

How do I return an item to lazada Malaysia?

Step 1: Once a Return Request has been submitted via Lazada App, please proceed to log in to your Lazada account via desktop and click ‘My Returns & Cancellations’ located at your ‘Account’ tab. Step 2: By clicking on ‘My Returns’, you will be able to see a list of items that you have requested for returns.

What will happen if you cancel order in lazada?

Cancelled orders that are shipped are not valid for claims. All seller-initiated cancellations will be deducted from the Seller Rating. Every 10 seller-initiated cancellations = minus 1 positive seller rating. If you have an order in RTS with multiple items, you cannot cancel a single item in the order.

How do I return parcel to sender?

The most cost-effective way to return a parcel back to its sender is to send it through standard shipping. Simply select your route and dimensions of the parcel, to receive a price to ship a parcel back to its sender.

Can I refuse delivery of a parcel?

Can you refuse a parcel delivered to you? Yes. … You don’t have to accept the delivery or any package that you either did not request it or you don’t want it. You can refuse the delivery in person when the courier arrives at your address or have someone else do it on your behalf.

Can I return items to lazada?

Returning an item in Lazada is free and easy – you just have to make sure the item you’re requesting a return for is within the 7 or 15-day return policy!

Why is lazada shipping fee so expensive?

Strangely, shipping fees for some items are higher than the product price. Lazada started a new policy in July 2018 that charges shipping fee on a store-level or seller-level. Sellers set their own shipping fee and shipping discounts for a minimum order. This has caused shipping fees to get more expensive on Lazada.